Privacy Policy
Oberoi Trust Privacy Policy
Personal Information We Collect: We collect only the personal data you provide to us. This may include your name, mailing address, phone number, email address, and any donation or payment details (such as credit/debit card info) provided when you donate or sign up to volunteer or receive our newsletter . We also record information about your donations (gift amount, frequency, and any designation), your volunteer interests or participation, and any other contact you have with us (for example, through event registrations or communications). When you visit our website, we may also collect technical information (like IP addresses or browser data) via cookies and analytics tools to improve your experience . How We Use Your Information: Your personal data is used to carry out the purposes for which it was collected. In practice, Oberoi Trust uses your information to process and acknowledge your donations, issue tax receipts, manage your volunteer service, send requested updates about our programs and events, and provide news and fundraising appeals if you have opted in. We may also use your contact information to answer your questions or respond to your requests. In some cases, we use basic data to comply with legal requirements (for example, anti-fraud checks on donations) or to fulfill administrative tasks (such as record-keeping and accounting). We do not use your personal data for any purpose that you have not explicitly consented to. Sharing Information with Third Parties: We respect your privacy and do not sell, trade, or rent your personal information to any outside party . We only share your data with trusted service providers as needed to support Oberoi Trust’s work. For example, we may share your donation and payment information with secure payment processors and banks to complete your donation transaction . We may also use third-party email and newsletter services to send communications, or cloud-hosting services to store data; these providers are contractually bound to use the data only for the specific services they provide. Any third parties we engage are chosen for their security standards and reliability, and they are prohibited from using your data for their own marketing purposes. In all cases, your information is used only for the purposes you consent to and as necessary to support Oberoi Trust’s mission. Data Security and Protection: Oberoi Trust takes security very seriously. We implement industry standard technical and organizational measures to protect your personal data. For example, our website and data systems use secure servers and encryption to prevent unauthorized access. All financial transactions (such as online donations) are encrypted using secure payment gateways, and our financial data is protected with multi-factor authentication . We limit access to your personal information to only those staff or volunteers who need it to do their job, and we train everyone on data privacy and secure handling practices . We also maintain firewalls, updated antivirus software, and regular backups. While we strive to use strong safeguards, no system is 100% secure; if Oberoi Trust becomes aware of any data breach affecting your personal information, we will notify affected individuals and take prompt action. Your Rights: You have control over your personal information. You may contact us at any time to request a copy of the data we hold about you, to update or correct it, or to ask that we delete or anonymize it. We will respond to such requests as promptly as possible. You also have the right to choose how we us
your information for marketing or fundraising. For example, if you no longer wish to receive newsletters or appeals from us, you can unsubscribe at any time using the link in any email, or by contacting us directly. If you ask us to stop using your data for certain purposes, we will honor that request except where we are legally required to retain it (for example, for tax or regulatory records) . Cookies and Tracking: Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use necessary cookies to make the site work, and may use optional cookies or analytics (for example, Google Analytics) to understand how visitors use the site . On your first visit, we inform you about cookies and ask for your consent to any non-essential cookies . You are free to disable or remove cookies through your browser settings at any time; however, doing so may affect site functionality. We do not track personal data through cookies beyond website analytics. Contact Us: If you have any questions or concerns about your personal data or this Privacy Policy, please contact Oberoi Trust at Oberoitrustofficial@gmail.com or by mail at “Oberoi Trust, Data Protection Officer, [Address], [City], [Country]”. We will respond to your inquiry as soon as possible, typically within 30 days.
Frequently asked questions
Here are some common questions about our Trust.
We collect only what you choose to give us. This typically includes your name, email, postal address, phone number, and donation details (amount, frequency, payment method) when you donate or sign up. If you register as a volunteer or subscriber, we may also collect any additional details you provide (e.g. skills or interests). We do not collect sensitive information (like social security numbers or medical details) unless absolutely needed and clearly communicated. All collected data is stored securely, and we explain exactly why we need each type of information in our communications and policy
No. Oberoi Trust will never sell or trade your personal information to third parties. Your name and contact information stay with us. As noted in our policy, “we will not sell, share or trade our donors’ names or personal information with any other entity” . We only share your data with very limited third-party providers who help us serve you (for example, credit card companies for donation processing, or email platforms to send our newsletters). These service providers are contractually obligated to use your data only for the specific service they provide. We do not share your data with unrelated organizations, and we certainly do not sell mailing lists or donor data .
Your information is used to support your involvement with our mission. We use your contact details to send donation receipts, newsletters, and updates about our feeding programs (only if you’ve opted in). Your donation/payment data is used exclusively to process and acknowledge your gift . We also use data to manage volunteer placements or event registrations. Essentially, we use your data to thank and inform you, and to improve our services. We do not sell or share your information for other organizations’ marketing.
Your security is a priority for us. We use modern security measures on our website and data systems. For instance, all website transactions (like donations) are encrypted and go through secure gateways . Our databases are stored on secure servers, and our staff is trained in data protection. We limit access to personal data only to authorized personnel and use firewalls, strong passwords, and regular backups. As one data-security guideline advises, we take “appropriate technical and organizational precautions to secure your personal data and to prevent its loss, misuse, or alteration” . In short, we follow best practices (including encryption and staff training ) to keep your data safe.
You have control over your personal data. You can request a copy of the information we hold about you, ask us to correct any errors, or even delete your data from our records if you no longer want it kept (subject to any legal record-keeping requirements). You can also unsubscribe from any communications at any time. To do any of these, simply email us at oberoitrustofficial@gmail.com or use the links provided in our emails. We will honor your requests promptly. As stated in our Privacy Policy, you can “request access, correction, or deletion” of your data . If you have more complex privacy concerns (for example, GDPR or other data-protection questions), our Data Protection Officer will work with you to address them.